The compliance team’s duties are still a brainteaser for many industry players in Latin America, especially when interacting with customers. Companies juggle to have best practices and procedures to identify risks but establishing the precise mechanisms to deliver compliance and customer satisfaction at the same time is full of myths.
The absolute truth about compliance is that everything can suffer unannounced modifications, and the pace of movement of this field is not going to slow down anytime soon.
In this new normal, the most valuable commercial feature is trustworthiness, and failure in third-party risk management leads to poor customer experiences, jeopardizing their perception of you. Let’s take a glance at real compliance teams’ opinions about this1:
Overwhelming, right? Uncovering some of the most common compliance myths can reduce the negative impact on your customer success rates. In joint with the International Compliance Association, we have broken the most common myths:
Solved mystery? Supporting your client’s journey is the key factor in compliance management.
Compliance professionals have more responsibilities than ever before, and the need for optimal third-party risk management to provide an excellent customer experience while shielding your company is unquestionable. However, third-party risk management does not have to be painful.
Actionable insights, reliable data, and user-friendly automation platforms such as the ones provided by CIAL Dun & Bradstreet, based in our Data Cloud and aligned with our Live Process Identity, can help you grow your business’ value and give you the peace of mind you need.